Everything you need to know before getting started — from EU compliance to integration and pricing.
A DPP is a structured digital record of a product's identity, origin, materials, sustainability data, and supply chain journey. The EU ESPR regulation (2024/1781) makes DPPs mandatory for certain product categories starting in 2027. Each product on our platform gets its own unique blockchain record — not a batch-level document, but a unit-level NFT on Sui.
No. The blockchain layer is invisible to end users. Brands register products through a simple dashboard, and consumers scan a QR code with any smartphone — no app, no wallet, no crypto knowledge required. We handle the blockchain infrastructure entirely.
About 5 minutes. Enter your email, fill in company details, choose a plan, and sign the service agreement. You'll receive a magic link — no password to remember. Your first product can be on-chain within the hour.
During the pilot you can trace up to 30 products at no cost. After 30 days, you choose a paid plan to continue. Your pilot data is preserved — nothing is lost. If you choose not to continue, your account stays read-only.
Each product carries a proprietary combination of physical and digital verification. When a consumer scans, the platform silently confirms the product is genuine against its blockchain record. A suspected fake triggers an instant alert to the brand — with optional location data — before it reaches the end consumer. Available on Enterprise tier.
Yes. Our REST API supports full CRUD operations for products, metadata, and label generation. HMAC-SHA256 authentication ensures secure machine-to-machine communication. API access is available on Professional and Enterprise tiers.
It depends on your primary goal:
Starter — You need EU ESPR compliance fast with minimal friction. No ESG reporting needed, budget-conscious.
Professional — You want to add consumer engagement on top of compliance: ESG data visible in the passport, scan analytics, supply chain event tracking (up to 4 events per unit).
Growth — Anti-counterfeiting is a priority. You want NFC tap-to-verify, a white-label consumer experience, and up to 6 supply chain events per unit.
Enterprise — Full supply chain orchestration at scale: 8 events per unit, dedicated account manager, 99.5% SLA, private cloud option, and custom ERP/WMS integration.
Yes. You can upgrade at any time — the new pricing applies immediately and you gain access to higher-tier features instantly. Downgrading is possible at the end of your current billing cycle. Your product data is never affected by a tier change — all digital identities and records are preserved regardless of your subscription status.
Yes. Every plan includes a 30-day free pilot with up to 30 products registered — no credit card required, no commitment. Start today and see the full platform including product registration, QR code generation, and the consumer-facing passport. Your pilot data is preserved when you upgrade to a paid plan.
Still have questions? Book a demo and we'll walk you through the platform live.